FAQ

1. How do I create an account on Dampathi?

Creating an account is easy! Click on the Sign Up button on the homepage, fill in your basic details, and verify your email through the OTP sent to your inbox. You can also sign up using your Facebook or Google account.

2. Is Dampathi free to use?

Yes, basic features like profile creation, browsing, and expressing interest are free. However, we offer premium memberships with added benefits such as enhanced search filters, unlimited messages, and profile highlights. For a limited time Premium features are also FREE!

3. How does profile verification work?

To ensure authenticity, Dampathi verifies profiles through email and photo validation. Users can also upload identity proofs for a "Verified" badge, adding an extra layer of trust.

4. What privacy options are available?

We prioritize your privacy. You can control who sees your photos, hide your profile temporarily, or block/report users if needed. Visit the Privacy Settings in your dashboard for more options.

5. How do I find matches based on my preferences?

You can use our advanced search filters to narrow down profiles based on caste, location, age, and more. Simply go to the Partner Search section and customize your criteria.

6. What is the “Shortlist” feature?

The Shortlist feature allows you to save profiles you’re interested in so you can easily find them later. It’s a great way to keep track of potential matches.

7. How do I delete or deactivate my account?

To deactivate or delete your account, visit the Settings section and choose the appropriate option. Deactivating will temporarily hide your profile, while deleting it removes your data permanently.

8. What happens if I forget my password?

Click on the Forgot Password link on the login page. Enter your registered email to receive a reset link and follow the instructions to set a new password.

9. Can I contact customer support?

Yes! If you need assistance, reach out to our support team via the Contact Us page. We're here to help!

10. Are my conversations and personal details secure?

Absolutely. Dampathi uses advanced encryption to ensure your personal data and conversations remain secure. We never share your information with third parties without consent.